FREE UK SHIPPING ON ORDERS OVER £60
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Shipping & Returns

UK Shipping

Standard 1st Class Postage is £3.50 per delivery address to the UK mainland.
Recorded 1st Class Postage is £4.50 per delivery address to the UK mainland.
Standard 2nd Class Postage is £2.80 per delivery address to the UK mainland.

All UK orders over £50 qualify for free postage. We dispatch orders Monday - Friday. Please allow 3-5 working days for your delivery.

International Shipping

EUROPE
Standard Europe Airmail delivery is £6.50 per delivery address.
Recorded Europe Airmail delivery is £11.50 per delivery address.
We dispatch orders Monday - Friday. Please allow 5-7 working days for your delivery.

USA
Standard USA Airmail delivery is £12.00 per delivery address.
We dispatch orders Monday - Friday. Please allow 5-7 working days for your delivery.

AUSTRALIA/NEW ZEALAND & REST OF WORLD
Standard AUS/NEW Z & ROW Airmail delivery is £18.00 per delivery address.
We dispatch orders Monday - Friday. Please allow 5-10 working days for your delivery.

We can deliver most of our products internationally. There are some heavier and bulkier items that will require a separate shipping quote. For these items please do contact us and we can obtain a separate shipping quote for you.

For international deliveries we are not liable for local customs and sales tax. Your local customs authority may notify you once your order reaches your country and customs and sales tax may be applied and paid by you before you receive your goods. Any customs delay that may occur is beyond our control.

For any questions about products or delivery please do not hesitate to contact us either by phone or email.

Returns

Under the United Kingdom's Distance Selling Regulations you have the right to cancel your order for a full refund including the delivery cost for any item purchased from Mini Mi within 7 days of delivery.

Making a return or exchange

If you wish to return an item, please send an email request via email to contact@mini-mi.co.uk or call us on 01634 831616. If you require an exchange, please state the colour and/or size that you require.

Returned merchandise must be in the condition sold with original packaging and any tags intact. Goods must be unused, unopened, in perfect condition and remain in a re-saleable condition. We regret that we cannot accept returns or exchanges for goods that are not in perfect condition. We cannot exchange or accept the return of items which have been dismantled, used or soiled. Please make sure that your return is well packed (use the packaging the products were sent in). We cannot accept liability for goods lost or damaged in transit therefore we would recommend that you obtain a free 'Certificate of Posting' from the Post Office or choose to send the goods by Recorded Delivery.

Delivery charges will apply to exchanges unless the goods are deemed faulty.

If the product is damaged or faulty, we will arrange for a replacement item to be sent to you. Any damages or defective items must be alerted to us within 7 days of the arrival of your package. Please inspect your purchases immediately upon receipt and contact by phone or email. In the event of damage caused by shipping, the delivery company may require an inspection, so please retain all packing materials.

Our return address is:

Mini Mi
74 High Street
Rochester
Kent
ME1 1JY

Refunds will be processed within 14 days of receiving the goods back from you and made by your original payment method. When returning goods on which you have received a discount/offer, that discount/offer will no longer apply if you fall below the discount /offer threshold.

Should you be sent a faulty item, we will of course reimburse you fully.

This returns policy does not affect your statutory rights.